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Welcome to Able Executive Cars
Terms and Conditions
1. The price
quoted includes a one hour waiting time charge and an estimate of the
overall mileage for the journey as advised. Actual mileage may vary on a
trip-by-trip basis and any excess mileage will be charged. Prices quoted
are from our Sheffield S21 base.
2. We make every effort to supply the vehicle originally ordered but in
exceptional circumstances this may not be possible. We will use our best
endeavours to source an alternative vehicle but should an acceptable
alternative not be available the customer shall be entitled to a full
refund.
3. We reserve the right to refuse to carry passengers who, in the opinion
of the chauffeur, are, or appear to be, under the influence of alcohol,
drugs or illegal substances, or are abusive. If the chauffeur, in his/her
absolute judgement, refuses carriage of a passenger no refund of any kind
will be due. The customer is responsible for any damage caused by
passengers to the interior or exterior of the vehicle.
4. The full cost of reinstating the vehicle to its original condition
after damage/soiling by a passenger will be charged to the customer within
14 days of the incident taking place. A charge of £40 per hour will be
made if the vehicle is not available for other bookings as a result of the
damage/soiling.
5. We do not accept liability for missed flights or events due to
circumstances beyond our control. Such circumstances include, but are not
be limited to, adverse weather conditions, theft, delays caused by traffic
accidents, congestion, terrorist attacks or Acts of God.
6. Transfers to airports are quoted at a fixed rate. If, however, flights
are delayed, cancelled or diverted we reserve the right to charge
additional travelling time/waiting time/mileage. The customer must use
their best endeavours to advise us of any unforeseen changes of plan in
order to minimise these costs.
7. Our insurance covers us for passenger travel and public liability only.
It does not extend to damage to or loss of customers possessions. Neither
does it cover consequential loss, missed flights or missed events.
Customers are advised to procure suitable insurance for their needs.
8. Parking, toll and congestion charges incurred during the hire period
will be charged at cost price. Chauffeurs will not leave the vehicle such
that it may receive a parking fine. If chauffeurs have to drive round the
block whilst waiting for a customer this time/mileage will become
chargeable. The hired car will be cleaned on the day of hire but we cannot
be held responsible for deterioration in the car’s appearance due to
weather conditions or terrain.
9. We are unable to provide child seats for our vehicles. It is the
responsibility of the customer to notify us in advance that a child seat
is required for the trip. The child seat is to be provided by the customer
and sufficient time allowed for the correct fitting by a responsible
adult. All child seats must be removed at the end of the trip. Gratuities
are unnecessary but are at the discretion of the customer.
10. Animals (with the exception of assistance dogs) are not allowed to
travel.
11. No smoking is allowed in any of our cars.
Payment methods
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Payments for
bookings may be made by cash or by cheque, credit/debit card
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Cheques must
clear before a booking is confirmed
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A deposit of
£50 must be paid at the time of booking
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Where excess
mileage charges are incurred the customer will pay these by cash,
cheque, and credit card/debit card within 7 days of the end of the hire
period
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Account
facilities may be granted on supply of company information, i.e.
purchase order
Cancellations and refunds
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More than 2
weeks notice - full refund of payments (excludes wedding bookings)
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7 to 14 days
notice - full refund of payments (excludes wedding bookings)
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3 to 6 days
notice - 50% refund of payments (excludes wedding bookings)
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2 days or
less - no refund
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Wedding
bookings must be paid in full 90 days prior to wedding date. All wedding
bookings within 90 days must be paid in full at time of booking.
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A minimum of
60 days notice is required for a wedding booking cancellation, with a
50% refund of payments provided. For 1 to 59 days notice of a wedding
booking cancellation there will be no refund.
Wedding Cars for Yorkshire, Derbyshire,
Nottinghamshire and Lincolnshire
For more information, to obtain a quote or to make a booking, please
contact us, using this link below:
Contact |
Address:
Westthorpe Business Innovation Centre
Unit G10
Westthorpe Fields Road
Killamarsh
Sheffield
S21 1TZ
Tel:
0114 218 0658
Mob: 07917 295 143
Tel: 0114 263 4722
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